Sun Joe MJ403E 17-Inch 13-Amp Electric Lawn Mower/Mulcher, 7-Position Adjustment, 12-Gallon Detachable Grass Collection Bag, Lightweight, Standard, Green – For Sale – Price

8 reviews for Sun Joe MJ403E 17-Inch 13-Amp Electric Lawn Mower/Mulcher, 7-Position Adjustment, 12-Gallon Detachable Grass Collection Bag, Lightweight, Standard, Green – For Sale – Price

1. 

   melono – 19 February 2025

   Customer satisfaction in a small package
   Who would ever have thunk it! This rather miniscule apparatus is a veritable powerhouse of smoothly applied, capable, and reliable grass-cutting might. It starts easily and seemingly effortlessly slices through even grass that has perhaps inadvertently been given time to grow in an unruly fashion. Its light overall weight (an undeniable plus for seniors such as I, to be sure!) makes it possible to deftly maneuver with this machine over virtually any terrain. It is relatively quiet and its cutting edge easily leaves a uniformly evenly cut swath. Initially, I had trepidations about giving up an additional 4 inches in width in the swath the machine cut, since my previous mower cut a swath 21 inches wide. Yet, what this Moe Joe lacks in blade cutting width, it easily makes up for in the ease and precision with which it does smoothly cut. Assembly is minimal and can be easily handled. I would, however, mention that buyers of this product should remember to remove the mulching attachment (if not immediately needed) which, at least in my case, came already installed on the machine as it came out of the carton. The plastic handle to the grass catcher may also require a little patience to make sure that it seats properly and remains in place. That said, I would still recommend this machine to other clients looking for a lightweight yet sturdy, easily maneuverable, relatively quiet, efficient, and adequately powerful lawn mower.

2. 

   C. Gray – 19 February 2025

   I was happy but not now!
   EDIT: Mower is dead! even with the heavier gauge extension cord the motor burned up. I bought this mower based upon the reviews about the great replacement policy. I called customer service, and after an hour on hold I was told to ship back the mower and they’d send a replacement. When I said I don’t keep boxes around for 2 years big enough for a mower “Ace” said he got permission to ship the new one first so I’d have a box. He verified availability and said in 24-48 hrs I’d get shipping confirmation. Great!! Well, 2 weeks later still no confirmation and still no mower! Called again, waited a long time again battled through the language differences with the Philippines call center again, and “Lyn” said there was no record of a call ever from me! Bull$&#%, I read the email to her from “Ace” and she suddenly found record of the call from me but said found no record of a request for a box to be shipped. Good lord, I don’t want a box shipped I want a mower shipped! Then she said she found a notice of a failed delivery attempt by ups for the same day; how could they attempt to deliver it on the same day that I called sun joe. She was obviously either clueless or making stuff up. Finally, she admitted no request to ship me a mower had ever been done! Now she says buy my own box, ship the mower to them and then I’ll get my replacement mower. So after a month without a mower I’m back to square 1. What a waste of my time waiting on hold for an hour each time and calling. I asked to speak to a supervisor and she said they were all busy so I couldn’t speak to them, of course! I’m very disappointed not only in the mower but also the warranty support so far.
   This mower is really small, really lightweight like a toy but it really works! Chopped thru some high grass but as others have said once you get some grass in the bag it tips backward from any weight in the bag. Plus, if you let the bag get full the plastic handle releases from the bag when you try to remove it from the mower. I’ve learned to empty the bag very quickly so that there is very little weight in the bag to tip the mower backwards or to cause the handle to release again. This means that the small cutting area of the mower, combined with the really small little bag and the fact that I have to empty the bag so often means that cutting even a small yard takes much longer than my bigger electric B&D mower with full size bag. However, it’s lightweight is great for my arthritic hands and back. Although it takes longer to mow and more bag changes it doesn’t leave my hands in pain for the rest of the day. Plus, their 2 yr warranty sealed the deal!

3. 

   Joshua Terrill – 19 February 2025

   Got One Summer Out Of It.
   Got it to replace my 9 year old gas mower that was stolen last spring. Didn’t have much money for a new gas mower, so I opted for this, since the reviews seemed great at the time. Worked fine for a summer, was actually pretty nice, it was light, relatively quiet, easy to lug around the yard. After pulling it out of storage this spring everything seemed ok. First two times going over the yard no real issues. Third time, halfway through started to rattle. Checked the blade, noticed it was loose, tightened it up and went on my way. Fourth time, immediate rattle, checked blade, tightened, carried on. Less than 5 minutes later, blade stops cutting. Checked the blade… sheared through the tightening bolt.
   I guess you get what you pay for.

4. 

   Amazon Customer – 19 February 2025

   Good value for the price. Is light enough that it is easy to use and manoeuver around objects. When clippings bag gets fuller, it has a tendency to raise off the ground at the front of the mower. This can be easily compensated for when operating. Cuts very well and does not bog down or lose power while cutting. Would certainly recommend to those that would like a lighter machine for their yards. Also, nice to get away from the gasoline and oil etc.

5. 

   Ali & Mahsa – 19 February 2025

   I used my Mow machine just once and I’m too satisfied, my last grass cutter was broken for a month and my grass grow almost 20 inches. this machine cut all of the grass very well. That was very powerful and easy to use, for sure I get 5 stars for this product. And also I got it on Amazon prime day at a valuable price.

6. 

   Nancy – 19 February 2025

   Bought this product so my daughter could mow my lawn for me. I needed something light and easy to manage in case I had to mow the lawn myself. I am a senior with arthritis. This product definitely fits the bill. Easy to use. Mulcher does need to be emptied/cleaned somewhat frequently. Cuts well. Levels are easy to adjust, with no slippage. However assembly was not that easy. It was all pictures with no words along side it. My daughter decided to assemble it herself in order to surprise me putting the the protective screw nobs incorrectly, so it could not be folded. However it was easy to reassemble once the correct positions were ascertained.

7. 

   Solange – 19 February 2025

   Purchase this lawn mower off Amazon and I am not one to buy big items like this off here. Our previous lawn mower was from Canadian Tire and it was horrible. It was unable to cut my thick grass or even cut it short without stalling on me.
   However, this bad boy was honestly amazing. Easy to assemble, and also placing the bag on it was easy to put on and take off. Manoeuvring the mower was amazingly easy and light weight. Most lawn mowers I find heavy and hard to push up hill. The wheels seem to be smooth. I had very tall, thick grass to my knees.
   I would recommend this and also buy again in the future we have used it 3 times so far.

8. 

   Jeff – 19 February 2025

   mower was fine till it stopped working after 2 years and 1 month. I called Customer service and they would not help me because i was 1 month outside the warranty. Not impressed, will not be buying again.